Last updated: January 15, 2024
These terms govern your use of Kloudboy's high-performance hosting services. By using our platform, you agree to these rules.
Last updated: January 15, 2024
Human-Readable Summary
We provide hosting services. You agree not to host illegal content or abuse our servers. We offer a 99.9% uptime guarantee and a 30-day money-back guarantee. If you break the rules, we may ban you.
Account & Acceptable Use
1. Account Registration
To use Kloudboy, you must:
- Be at least 18 years old.
- Provide accurate contact and billing information.
- Maintain the security of your password and API keys.
2. Prohibited Activities
You may NOT use our services for:
Spamming / Phishing
Malware Hosting
Cryptomining
Illegal Adult Content
Copyright Infringement
DDoS Attacks
Payments, Refunds & SLA
3. Payment Terms
Services are billed in advance (monthly or annually). Invoices are generated 7 days before the due date. Failure to pay within 7 days of the due date may result in service suspension.
4. 30-Day Money-Back Guarantee
New customers are eligible for a full refund within the first 30 days. This excludes Domain Registration fees and dedicated server setup fees, which are non-refundable.
5. Service Level Agreement (SLA)
99.9% Uptime Guarantee
If we dip below 99.9% in a given month, you are eligible for service credits (10% to 50% of monthly fee depending on downtime).
Legal & Liability
6. Limitation of Liability
Kloudboy is not liable for any indirect, incidental, or consequential damages (including lost profits or data). Our total liability is limited to the amount you paid us in the 12 months preceding the claim.
7. Termination
We reserve the right to terminate accounts that violate these terms immediately. You may cancel your service at any time via the dashboard. Upon termination, data is retained for 30 days before permanent deletion.
8. Governing Law
These terms are governed by the laws of Kerala, India. Any disputes shall be resolved through binding arbitration in Ponnani, Kerala.
Legal Contact
Questions about our Terms?
[
Email Legal Team legal@kloudboy.com
](mailto:legal@kloudboy.com)
Registered Office KLOUDBOY TECHNOLOGIES LLP Perumbadappa, Puthanpally Ponnani, Kerala – 679580 India